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FAQ’s

How Can help you?

When will I receive my order?

Your order will be delivered within the ‘Estimated Delivery Date’ as committed at the time of order placement. You can check this by selecting your order from the “My Orders” section. Keep a lookout for our order delivery updates.

Also, we understand that due to the current Covid-19 crisis, the delivery date may not be as per usual timelines. But rest assured, we are working round the clock to deliver your order as soon as possible.

I have received damaged items

We are sorry you had to experience this. Your 100% satisfaction is guaranteed with us so please contact us with email or phone and we will send you a replacement for any damaged item ASAP on us.

Items are different from what I ordered

We are sorry you have had to experience this. To initiate a return of the wrong item, please contact us by email or phone and we’ll arrange the return and sending the right items.. We will try to resolve your concern on priority.

Items are missing from my order

We are sorry you had to experience this. Our warehouse has in place the required checks to avoid exactly such an event. We request you to reach out to us within 48 hours of your order delivery so that we can investigate the matter.

How do I cancel my order?

You can cancel your order from the ‘Order details’ screen before it is out for delivery.

You can do so by contacting us by email or phone.

How do I get an invoice for my order?

To get the invoice for your order(s), go to the “My Orders” section, tap on the respective order, and you will find an option to download the invoice in a PDF format.

I want to modify my order

Sorry, once your order is confirmed, it cannot be modified. Please place a fresh order with any modifications.

Still Have a Question?

If you cannot find answer to your question in our FAQ, you can always contact us. We will answer to you shortly!